Privacy Policy
Last updated: 16 May 2026
1. Data controller
Luxury Senior Residence (commercial name operated by [company name — in progress]).
Registered office: Strada Pe Tocile 97, Brașov 500153, Romania.
Contact: contact@luxuryseniorresidence.ro · +40 723 612 020
2. Categories of data collected
Through the contact form on our site we only collect data you voluntarily provide:
- First name
- Contact preference
- Phone number and/or email address
- Relationship to the person you are asking about
- Approximate age range (optional)
- Care needs categories (optional, NOT specific diagnoses)
- Free-text message (optional, max 2000 chars)
3. Purpose of processing
To contact you about your request, to send transactional emails (confirmation, visit reminder, follow-up), and — only with explicit opt-in — to send occasional newsletters.
4. Legal basis
Consent (Art. 6.1.a GDPR) and legitimate interest (Art. 6.1.f) for anti-spam measures.
5. Retention
Submission data is stored for a maximum of 24 months after being marked closed. IP hashes for rate limiting: max 1 hour (ephemeral memory).
6. Your rights
You have all GDPR rights: access, rectification, erasure, restriction, portability, objection, and to withdraw consent. You may also lodge a complaint with ANSPDCP (the Romanian data protection authority) — www.dataprotection.ro.
To exercise any right, email contact@luxuryseniorresidence.ro with subject "GDPR Request". We respond within 30 calendar days.