Privacy Policy

Last updated: 16 May 2026

1. Data controller

Luxury Senior Residence (commercial name operated by [company name — in progress]).

Registered office: Strada Pe Tocile 97, Brașov 500153, Romania.

Contact: contact@luxuryseniorresidence.ro · +40 723 612 020

2. Categories of data collected

Through the contact form on our site we only collect data you voluntarily provide:

  • First name
  • Contact preference
  • Phone number and/or email address
  • Relationship to the person you are asking about
  • Approximate age range (optional)
  • Care needs categories (optional, NOT specific diagnoses)
  • Free-text message (optional, max 2000 chars)

3. Purpose of processing

To contact you about your request, to send transactional emails (confirmation, visit reminder, follow-up), and — only with explicit opt-in — to send occasional newsletters.

5. Retention

Submission data is stored for a maximum of 24 months after being marked closed. IP hashes for rate limiting: max 1 hour (ephemeral memory).

6. Your rights

You have all GDPR rights: access, rectification, erasure, restriction, portability, objection, and to withdraw consent. You may also lodge a complaint with ANSPDCP (the Romanian data protection authority) — www.dataprotection.ro.

To exercise any right, email contact@luxuryseniorresidence.ro with subject "GDPR Request". We respond within 30 calendar days.